FAQ

Effective Date: 2/3/2025

1. Overview
By opting into SMS communications from [The Nest] ("we," "us," or "our"), you agree to receive recurring text messages regarding service orders, tailoring fittings, promotions, updates, and other business-related notifications. Your consent is not a condition of purchase.

2. Opt-In & Consent
By providing your phone number and opting in, you expressly consent to receive SMS messages from The Nest. Standard messaging and data rates may apply.

3. Opt-Out & Support
You can opt out at any time by replying "STOP" to any message. After opting out, you may receive a confirmation message. If you need assistance, reply "HELP" or contact us at shop@thenestpvd.com.

4. Message Frequency
Message frequency varies, but we strive to send messages only when necessary and relevant.

5. Privacy & Data Usage
We value your privacy and will not sell or share your phone number with third parties for their marketing purposes. Your information may be used to:

• Send SMS messages related to The Nest’s promotions, updates, and offers.
• Improve customer service and personalize your experience.
• Comply with legal requirements.
  

For more details on how we handle your data, please review our full [Privacy Policy].

6. Liability Disclaimer
We are not responsible for any delays or undelivered messages. Mobile carriers are not liable for delayed or undelivered messages.

7. Changes to This Policy
We may update these terms at any time. Continued use of our SMS services constitutes acceptance of any changes.

8. Contact Us
If you have any questions, please contact us at shop@thenestpvd.com.